State Consumer Helpline Knowledge Portal links State Consumer Helplines (SCH) and Grahak Suvidha Kendra (GSK) located in different States. Presently states viz. Bihar, Haryana, Gujarat, Madhya Pradesh, Maharshtra, Odisha, Rajasthan, Himachal Pradesh, UttarPradesh,Uttarakhand, Mizoram Tamil Nadu, West Bengal, Puducherry, Telangana and Tripura are linked with Portal. Similarly Grahak Suvidha Kendra (GSK) are functioning in the states of Bihar, Gujarat, Karnataka, Rajasthan and West Bengal. Other States will be linked with the Portal shortly. The advisors at State Consumer Helpline (SCH) and Grahak Suvidha Kendra (GSK) provide pre-purchase information, post-purchase advice, guidance and information and also offer "next-step advice" for resolution or redress.
Our intent is to make the consumers be empowered and be aware of their rights to:-Safety, Choose, Be Heard, Redressal & Consumer Education.